Consumers are cutting back – is your brand next for the chop?
Helen EdwardsInflation forces consumers to edit brands out of their lives. To retain a starring role, your brand must be essential to their day, or inject it with joy.
Helen Edwards
Having second thoughts about first-person branding? You should be
Helen EdwardsBrands and products that refer to themselves as ‘I’ come across as infantile and annoying. Think twice when creating your tone of voice.
Marketing’s transformative questions don’t start with ‘how?’
Helen EdwardsMarketers are often preoccupied with practical challenges, but also need to address questions of vision that start with ‘why?’ and ‘what if?’.
The key ingredient your brand – and sector – is missing
Helen EdwardsEvery sector has a blind spot in the experience that brands offer, and by addressing it you could gain a real competitive advantage.
Marketers must prove ‘sustainable consumption’ is not an oxymoron
Helen EdwardsBrands need to encourage better – not more – consumption, if they are to have a place in a sustainable future for our planet and society.
Five habits CMOs should avoid if they want to retain young talent
Helen EdwardsThere’s increased competition from employers for junior marketers, so to boost the chances of holding onto their brightest talent, CMOs need to rethink unconscious habits.
1 Comment
Reducing the ‘friction’ of too many choices makes your buyer’s decision easier
Helen EdwardsMarketers might not like the idea of cutting down their ranges, but reducing choice is one way to stop ‘micro-frictions’ getting in the way of the sale.
It’s not just Oatly’s tone of voice that’s distinctive, it’s the business’s openness
Helen EdwardsOatly’s failed trademark claim against a rival won’t hurt its ability to differentiate, as long as it stays humble and human in the way it does business.
2 Comments
Emotion is overdone, rational branding is the big opportunity
Helen EdwardsAll marketers are desperate to claim emotional benefits for their brand, thinking these influence purchase, which leaves a wide-open opportunity for brands brave enough to go back to rational messages.
How brands can avoid the curse of convergence
Helen EdwardsAs much as marketers want to differentiate from competitors, brands in the same market often follow the same formulas. To resist that outcome, watch out for these five pitfalls.
The Post Office scandal proves trust is always built from the ground up
Helen EdwardsMarketers have a responsibility to safeguard brand trust, particularly when an organisation is intent on embracing change.
1 Comment
Digital is a downstream discipline
Helen EdwardsBrands need big ideas to earn fame, but even though most media spend goes on digital, digital agencies are not set up for creative excellence.
The biggest benefit of returning to the office is internal competition
Helen EdwardsFor all the assertions that teamwork and innovation are the main reasons to go back to the office, in reality the biggest incentive is the impulse to keep pace with colleagues.
A brand plan for the ‘quarantine hotel’ CMO
Helen EdwardsMid-market hotels are in the strange position of having to detain prisoners rather than delight customers. Here are a few ways they can avoid brand damage.
1 Comment
Design deserves the same status as advertising in marketers’ plans
Helen EdwardsAdvertising generally takes precedence over the more modest discipline of design when it comes to brand strategy, but marketers should recognise that they have the same influence over consumers’ perceptions.